Retro Game Repair Shop Reviews

Retro Game Repair Shop has an overall rating of 3.7 based on 31 reviews. Customer feedback on Retro Game Repair Shop is mixed: Retro Game Repair Shop reviewers highlight positive aspects like quick turnaround times, knowledgeable staff, quality repairs, which strongly appeal to retro gaming enthusiasts and collectors. However, Retro Game Repair Shop is often criticized for its higher prices than competitors, occasional communication delays.

3.7/5.0

31 reviews

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All Retro Game Repair Shop Reviews (31)
nakia.Barrett
May 31, 2026
"Helpful replies, even if I wasn’t always sure what to expect"
I had a couple of questions before placing my order, and they did get back to me quickly. I mean, not instantly or anything, so maybe I was just being a little impatient, but the timing felt reasonable and the answers were clear. One response took longer over the weekend, which is why I’d probably give it 4 stars. Overall, the communication was good, and it felt like an actual person was paying attention.
MALAVE
May 31, 2026
"Annoying at first, but they handled it"
My order did have an issue, which was frustrating, but I have to admit support got it sorted out quickly. I wasn’t thrilled about having to contact them, but they made it painless in the end
carolevining8795
May 30, 2026
"They actually had what I needed lol"
I was kinda surprised they had the stuff I needed in stock. Super easy and saved me a trip somewhere else, tbh.
gloriawalsh5359
May 25, 2026
"It worked fine when I first installed it..."
It worked fine when I first installed it, so I thought I was good to go. But after just a few weeks, the same issues started coming back. I was careful with the install too, so it’s not like I just slapped it on and hoped for the best. For the price, I expected it to last way longer, especially based on how it was advertised. Shipping was okay, but the durability definitely didn’t match what was promised...
hello_sara457
May 25, 2026
"Fair prices on older console parts"
I ordered a few Game Boy parts, and the prices were reasonable compared to the other sites I looked at. Shipping wasn’t lightning fast or anything, but for what I paid, I can’t really complain.
Everything showed up working and looked like the description, so if this order is anything to go by, they seem like a solid place for older console parts. I’d order from them again, though I do wish more stuff stayed in stock.
adrianathomas1206
May 16, 2026
"Solid repair, just took a bit of time"
I sent in my old Game Boy because the screen was acting up, and from what I can tell, they did a really clean job fixing it. It’s working fine now, and the buttons actually feel good too, which was a nice bonus. The only reason I’m not giving it 5 stars is that it took a little longer than I was expecting. Still, I’ve been using it for a couple weeks and haven’t had any issues, so overall I’m happy with how it turned out.
Loyd_gayman87
May 11, 2026
"I’m kind of picky about shipping costs, so..."
I’m kind of picky about shipping costs, so I was happy to see this one was cheap and there weren’t any weird extra fees added at checkout.
latrice1986
April 20, 2026
"Part didn’t fit, and I had to waste time dealing with it"
I ordered the part that was supposed to fit my console model, but once I tried installing it, it didn’t line up right at all. I kept trying to be patient with it, even though it was frustrating having to stop and double-check everything like I’d done something wrong. In the end, it just wasn’t the right fit, so I had to go look somewhere else
SCHULTZ
April 16, 2026
"My order showed up packed really well..."
My order showed up packed really well, better than I was expecting. The parts were in a solid box with plenty of padding, so nothing was rattling around or getting banged up. Even the little pieces were bagged properly, which seems like common sense but isn’t always what you get. Everything arrived clean and undamaged, so I’m happy with the whole thing
James.booton
April 16, 2026
"Worked fine, just took a little patience"
I ordered a few replacement parts for an old Game Boy and a DS Lite I had been messing with for a while. Everything showed up packed well enough, and once I got into it, the parts fit the way they were supposed to.
I’ve been using both systems for a couple weeks now, just here and there, and so far nothing weird has happened. Buttons feel normal, screen is still working, and that one thing I was worried about hasn’t really been an issue.

I’m going with 4 stars mostly because shipping took longer than I expected, though maybe I just missed something when I ordered. The parts themselves seem solid, and I’d probably buy them again if I needed more.
HeribertoScontras_91
April 02, 2026
"Not the most professional experience"
I don’t know... the replies just felt a bit rude and rushed to me. Overall, it didn’t come across as very professional.
christinegonzalez2990
April 01, 2026
"Warranty support was surprisingly easy"
After using it for a few weeks, I noticed an issue with the screen and reached out about the warranty. From there it was straightforward, a couple simple emails, no back-and-forth hassle, and they got it sorted quickly. Based on that experience, I’m really happy with the support
MOORE
March 29, 2026
"Surprisingly, shipping to Germany actually worked out"
I expected some kind of hassle because that’s usually how things go for me with overseas orders, but this arrived in Germany fast. For once, shipping wasn’t a problem, which was a nice surprise
carydavis3057
March 16, 2026
"I ordered a screen kit and..."
I ordered a screen kit and used their install guide, and honestly... it made the whole thing way less stressful!! The instructions were really clear, and the pictures helped a ton... especially because I’m not exactly amazing with tiny ribbon cables!!! I still took my time and went slow, but I didn’t have to guess my way through it. Everything worked on the first try, which was such a relief!! Definitely would buy from them again.
cindyherrara6910
March 13, 2026
"Good place for older console parts"
I was just glad to find most of the Game Boy and SNES parts I needed here. A few colors were out of stock, but they still had way more options than I usually see.
anita.Bailey
March 06, 2026
"good help from support"
had a small problem with my order, so i reached out to support. they got back to me quickly and helped get everything sorted. it wasn’t totally perfect, but overall i’m happy enough and would order from them again.
hello_sara291
March 05, 2026
"I was a bit let down by the quality"
I ordered a replacement shell and buttons, i was kind of disappointed when they arrived. The plastic felt cheaper than I expected, and one of the buttons had some rough edges that didn’t feel great. I did get it to work after trimming it a bit, but for the price, I personally expected better quality
RalphLaso
February 23, 2026
"Easy to Use Overall"
I found what I was looking for quickly, and the checkout process was straightforward. The categories were laid out in a way that made sense, and the pages loaded without any issues for me. I also appreciated that there weren’t a bunch of annoying popups or confusing steps. Nothing really blew me away, but overall it was a smooth and easy experience
Lauren_blaser79
February 20, 2026
"Got my Game Boy looking good again"
and I’m happy with these parts. I grabbed a replacement screen lens and some buttons, and everything fit just like it should. Shipping was quicker than I expected too, so now my old Game Boy looks way cleaner than it did before.
Herman-mehtani
January 24, 2026
"Prices were fair tbh"
I ended up paying less than I thought I was gonna, so that was a nice surprise. Prices felt fair to me.

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do you guys do repairs for a 3ds xl?

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